Account
Delete your Direction account
How to remove your account, what is deleted, and what stays with Apple, Google, or our AI provider.
Last updated: 8 November 2026
In the app
In the app’s Settings, choose Delete account. This permanently deletes your account and profile, plus your marketing-consent record.
Your journal entries are stored on your device, not on our servers. Uninstalling the app or clearing its data removes them.
To delete any saved voice, email us at direction.app.official@gmail.com.
Without the app
Email direction.app.official@gmail.com from your account email with the subject “Delete my account”. We confirm and delete within 30 days.
What is deleted and what is kept
Your account, profile, and marketing-consent record are deleted. That deletion is permanent.
Your journal entries stay on your device until you uninstall the app or clear its data. They are not stored on our servers.
Our AI provider, xAI, may keep records of the requests for up to 30 days.
Store purchase records stay with Apple or Google. Deleting your account does not cancel billing, so cancel your subscription in the App Store or Google Play.
Operator
Direction is operated by GTH Consulting and Holdings Co LLC. Contact direction.app.official@gmail.com.