Support

Email direction.app.official@gmail.com. That is the live address — not a form that goes nowhere, not a bot. Say what device you are on, what you were trying to do, and what happened instead. A screenshot helps when something looks wrong.

We use that inbox for account questions, Premium, cloning, sleep mode, privacy requests, and anything that feels stuck. We will not sell the address you write from.

On X we are @direction_app. Quiet notes about the practice, not a second inbox. Private help still belongs in email.

Sound. The player needs a tap to start in most browsers. Headphones help. If a clone is not ready, Calm is the generic voice — never a parent stand-in.

Plan. Free keeps the I am / You are player and a short evening timer. Premium is $8/mo, or $70/year if you pay in full. On this web build, a plan can be marked on the device; store billing lands with the listing.

Cloning. Your voice and a parent’s voice open on Premium, and a parent only with consent or in loving memory. If the clone cannot speak yet, we say so. Silence is better than a counterfeit.

Start over. Path has a clear reset for this device. It wipes the local walk — journal, lines, voices — and does not send a copy to us first.

In the current web build, your journal, profile, saved lines, and any voice samples you record live in this browser on this device. They are not a cloud diary. We cannot read your journal from the support inbox. If you write us, only include what you are willing to send.

When you ask the app to craft a line, speak a line, or clone a voice, those requests go to our voice and writing service so the feature can run. The journal itself is not uploaded. Privacy is spelled out on the Privacy page.

This URL is the support destination for Direction on the App Store and Google Play. Email either way: direction.app.official@gmail.com. The live social listing is @direction_app. We do not have Instagram yet.